When it was announced in October that Monarch Airlines had been placed into administration it left 110,000 customers stranded abroad and some 300,000 future bookings cancelled with no option to be rescheduled.
In my Passle ‘Claiming your money back after a Monarch cancellation’, I mentioned under a Section 75 claim you are able to claim against the defaulting party (Monarch) or your bank/credit card. A section 75 claim allows you to claim for your direct losses and any associated damages (as long as they are reasonable).
Banks and credit card companies are moving ahead with these claims and paying the damages that have been incurred. A partner here at Glaisyers was a Monarch customer who had his flight cancelled. After going through his credit card’s claims process the card company has refunded the entire cost of the new flights he had to book – the cost of the original flight (that he cannot take following the insolvency) and the additional cost incurred for having to buy a replacement flight with a different carrier.
If you have any questions about your claim or if you’re eligible to claim for additional costs, give us a call.